FAQs

WHERE IS MY ORDER?

Once your order has shipped, you will receive an email with your shipping information and a tracking number for your parcel. We endeavour to dispatch all orders placed before 1pm (AEDT) within 24hrs.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Australian orders shipped using the standard Australia Post shipping service will arrive 2- 5 business days, and TOLL Express orders will arrive within 1 – 3 business days of dispatch.

WHAT SIZES ARE YOUR ITEMS BEING DISPLAYED IN?

Sizes are currently being displayed in Australian sizing.

HOW DO I RETURN AN ITEM?

Please head to our Returns page for all details on how to return your order.

CAN I CANCEL AN ONLINE ORDER?

Once your order has been placed you may give us a call or email us to cancel your order. However, if your order has been dispatched we are not able to cancel or refund you.
If your order has been dispatched from our warehouse, you will have to wait until you receive it. You then can request a return with our
returns department.